I have had an inquiry in this forum for more details on how to solve this problem. Has anyone used this or a similar Canon multifunction printer and actually configured this scan to computer file capability correctly? I have spoken to tech support several times about this but they were unable to resolve the problem. I've read the manual carefully, but it does not show all the details needed for configuration of this feature. I am guessing this is some kind of subtle network, NetBEUI, or SMB configuration problem. The 2 computers and the printer are all setup with fixed StaticIPs appropriately (this was needed instead of using DHCP in order to allow the printer to communicate properly for printing and to allow remote UI management of the printer, which expects a fixed IP address). The shared folder is properly set up on the target computer and can be seen and used by the other computer. I can however scan to a file placed on a USB memory stick plugged directly into the printer. I get a nonspecific Canon error message-message 0735. The printer works fine for the most part, except that I cannot get it to send a scanned file to a shared folder on a targeted computer. The computers operate Norton Internet Security 2007 and seem to be running fine. I have a Canon ImageClass MF4690 Printer/Fax/Copier/Scanner installed on a small network connected to 2 computers operating Windows XP Pro SP2 by means of a hardwired LinkSys router.
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